About us
SKY AUTOS LTD.
From Minis to Mercedes, coupes, we've got the car you’re looking for. You’ll find in stock, all in one place and ready for you to explore close up.
If you’d like to see what we’ve got on offer before you visit us, you can easily search online.
The stock you’ll find online is 100% up-to-date. Online and onsite, we’ve made it easy for you to compare,
SKY AUTOS Limited, we pride ourselves in our extensive range of second hand used cars in London (Park Royal) uk.
Our dedicated team are here to provide the highest level of expertise and advice when finding the right car for you and are on hand for any questions you might have.
Complaints Procedure
Complaints Handling Procedure
We would like to hear if you have a complaint.
At SKY AUTOS LTD we work hard to ensure our customers get the best possible service. However, there are occasions when an issue crops up and needs resolving.
When this happens, please do not hesitate to contact us, as we always want to hear from customers and more importantly have the chance to put things right. Our service to our customers is the most important aspect of our business and we will always look to improve this, where we can.
You can contact us by phone, email or in writing at the following address:
SKY AUTOS LTD
177 BRENT CRESCENT
LONDON
NW107XR
Telephone: 02082653973 Calls from a landline are charged at local rate. Calls from a mobile may vary.
Email: SALES@SKY-AUTOS.COM
We will acknowledge receipt of the complaint within 48 hours(EXCEPT BANK HOLIDAYS) and hope to have a resolution within 4 weeks. We will contact you again (via your preferred method of contact) within another 4 weeks if we are unable to provide a final response. We always aim to resolve your complaint straight away, however there are occasions (outside of our control) which may take the complaint a little longer to rectify. In any event we will endeavour to respond to your complaint, in full, within 8 weeks.
If the complaint is not resolved within 8 weeks or you’re not satisfied with our decision, you may be eligible to refer your complaint to the Financial Ombudsman Service. You can contact the Financial Ombudsman Service using the details below.
By Telephone:
0800 023 4567 (free for most people calling from a fixed line)
0300 123 9123 (cheaper for callers using a mobile)
0207 964 0500 (if calling from abroad)
E: complaint.info@financial-ombudsman.org.uk
W: www.financial-ombudsman.org.uk
SKY AUTOS LTD is authorised and regulated by the Financial Conduct Authority for the sale of consumer credit. www.SKY-AUTOS.COM SKY AUTOS LTD is Registered in England 11885352 trading as SKY AUTOS LTD
Opening times
Monday | 09:30 - 18:00 |
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Tuesday | 09:30 - 18:00 |
Wednesday | 09:30 - 18:00 |
Thursday | 09:30 - 18:00 |
Friday | 09:30 - 18:00 |
Saturday | 09:30 - 18:00 |
Sunday | 11:00 - 17:00 |