Customer reviews of Sky Autos Ltd

By Rob M on 29 September 2024 | Purchase not verified

Very friendly and helpful guys run the business. The car was as described and the team took time to let us view the car and test it without any pressure.

By Anonymous on 14 August 2024 | Purchase not verified

If I could give this dealer 0 stars I would. I bought a Fiat 500 from them and within 3 days the car developed several faults. I told the dealer I was taking the car far from London. Since owning the car its been nothing but a headache. I waited for a month for the registration document to arrive and when it didn't called the dealer to find out what the situation was. I was told someone would call back but they didn't, there's a surprise. I called DVLA myself and was told they hadn't received the registration document from the dealer. I had to sort it all out myself. Bear in mind that dealers like these buy cars from auctions so they don't really know the history of a car. They are quick to take your money, after that you're on your own. My advice is to avoid this place like the plague. There are better dealers out there, guaranteed.

Reply from Sky Autos Ltd on 22/08/24

Dear Larry, Thank you for your feedback, and we're sorry to hear that you've had a negative experience with your Fiat 500. We take all feedback seriously, as it help us improve our service. However, we were surprised to read about the issues you've encountered as we have not received any communication from you regarding these concerns until now. We want to clarify that the delay with your logbook is managed by the DVLA and is beyond our control. We believe this matter does not warrant a negative review of our dealership. For future reference, if you experience any issues that require assistance, we encourage you to contact us directly first. This will allow us the opportunity to address your concerns and ensure we meet your expectations. If you feel we have not done so, then we welcome your feedback.

By Anonymous on 12 August 2024 | Purchase not verified

Love the service provided by sky autos. Didn't have an appointment and they took their time in showing me around. Ended up purchasing a new Mercedes C Class and would recommend them to family and friends. Hassan and Sami top service. 5 stars 🙏

By Nicole S on 08 August 2024 | Purchase not verified

Highly recommend Sky Autos. I brought a lovely BMW during May bank holiday weekend and what can I say… amazing service from start to finish and more… first speaking with Hassan he is very professional, friendly and informative. I was able to pop down at my convenience to look at the car in depth. Hassan was able to answer more questions, there was no pressure to give an answer about buy the car. The following day I requested a test drive and met with Adel and decided to purchase the car at easy, Adel was very helpful and supportive completing and providing documents. 2 months on and the after care is excellent, I have been able to contact the team with queries and very grateful for Hassan taking the time to look at the car and resolve at my convenience. Thank you

By ROXANA B on 02 July 2024 | Purchase not verified

SO WELCOMING AND HELPFUL.ADIVSE NOT BASED ON AS SALE FOR THEM BUT WHAT SUITS YOU AS THE CUSTOMER.GREAT SERVICE,GOOD PRICES.THE SALES MAN WAS OUR HELPER.THOROUGHLY RECOMMED.

By Jasmin M on 14 May 2024 | Purchase not verified

i had a lovely experience buying the vw golf, hassan was very helpful and honest i would really recommend purchasing a vehicle from here. Thanks from Jasmin and Chris

By Anonymous on 25 April 2024 | Purchase not verified

excellent customer service from Hassan. Thank you

By Vivien R on 23 April 2024 | Purchase not verified

I bought a car from here last weekend. The customer service and advice I was given were excellent, making the whole process really easy. The staff were highly professional, friendly and not at all pushy, unlike experiences I have had at other car dealerships. I am really pleased with my purchase and highly recommend Sky Autos.

By Anonymous on 19 April 2024 | Purchase not verified

It was very good experience I brought my first car from themthey was very helpful with me.

By Lissa V on 04 April 2024 | Purchase not verified

expressed interested in a car and arranged to view, they had the car washed and ready for me to drive. Hassan was very friendly and told me what he could about the car, they had serviced the car , new clutch etc . viewed all receipts . i decided to buy the car and the transaction was great. did a party exchanged and got a good price for my car.. was explained everything and got a warranty etc.. A week later i noticed a hairline crack in the coolant reserve at the top. i contracted them 4:30pm that afternoon , send photos and they told me to come in and they will replace.. got a text the next day that the part had arrived. took her in, the part was changed while we waited. met the machanic who did it and he was very friendly and did the job and i was off 1 hour later …. This is the kind of service every dealership should strive for.. Thank you so much ..

Reply from Sky Autos Ltd on 11/04/24

We're thrilled to receive your positive feedback! It was a pleasure serving you, and we hope you continue to enjoy your new car. Your satisfaction is our top priority.